DopeTraveler is a US-based online store operated by Dope Works LLC (New Mexico, USA). All prices on this website are shown in US dollars (USD).
Free shipping within the United States
Shipping is free on most products for orders delivered within the United States — including posters and wall art, desk mats, woven blankets, tapestries, pillows, apparel, keyboards, desk objects and travel gear. No minimum order value, no coupon needed. The price you see is the price you pay.
There is one exception, and we want to be upfront about it: our handcrafted wooden chess sets are made and shipped from a family workshop in Poland, and carry a separate shipping cost that is always shown at checkout before you pay.
Where we ship
Our primary market is the United States. We also ship to Canada, Mexico, the United Kingdom, the European Union, Australia and New Zealand.
For destinations outside the United States, shipping is calculated at checkout based on the products in your cart and the delivery address. You will always see the exact amount before completing your order.
How our collection ships
DopeTraveler is a curated collection, and that is deliberate: we choose the object first and the best way to make or source it second. In practice that means our orders are fulfilled through a network of production and fulfillment partners in different locations rather than from a single warehouse.
- DopeTraveler originals — all of our posters, woven blankets, desk mats and apparel are our own designs, produced on demand after you order. Nothing sits in a warehouse waiting, and nothing is overproduced.
- Craft partners — our wooden chess sets are made in Poland by a family company established in 1996, using traditional carving, wood burning and inlay techniques.
- Curated goods — keyboards, audio, bags, coffee and desk tools are selected from specialist makers and suppliers and shipped through our fulfillment partners. Several of these partners hold stock in more than one location — most often in the United States, sometimes in Europe, and occasionally in Asia. Where an item is stocked in more than one place, we ship it from the location closest to your delivery address. This is why the same product can reach some customers faster than others, and the estimate shown at checkout reflects the location your order will actually ship from.
Because of this, orders containing several types of products may arrive in more than one package, on different days, at no extra cost to you. Each shipment is tracked separately.
Processing and delivery times
Delivery time = processing time + transit time. Both depend on the product and the destination.
| Product type | Processing | Delivery within the US | International delivery |
|---|---|---|---|
| Posters, desk mats, blankets, pillows, apparel (made to order) | 2–7 business days | 5–13 business days total | 10–20 business days total |
| Keyboards, audio, bags, desk & travel gear (curated goods) | 1–3 business days | 7–15 business days total | 12–25 business days total |
| Handcrafted chess sets (made in Poland) | 3–7 business days | 10–20 business days total | 7–20 business days total |
These are estimates, not guarantees. Delivery can be affected by carrier delays, customs processing, holidays, weather and periods of high demand. During peak seasons, made-to-order production can extend to 10 business days.
Choosing a shipping location
Some of our curated goods are stocked in more than one location and let you choose where your order ships from. The options are labelled with the region each one serves best — for example United States (fastest to US, Canada and Mexico) or Germany (fastest to Europe).
Choose the location closest to your delivery address. It is almost always the fastest and the least likely to attract customs charges. Selecting a distant location will still deliver your order, but transit time can be considerably longer — typically 15 to 25 business days instead of 5 to 9.
Electrical products and accessories
Please note. Electrical products and accessories are supplied according to the specifications shown on the product page. If you are ordering from outside the United States, please check compatibility with your local power, plug and connectivity standards before purchasing.
Voltage, plug type and wireless frequency standards differ between regions. We list the specifications we receive from the manufacturer on each product page, and we recommend selecting the shipping location that serves your region — units stocked for a given region are normally supplied to that region’s standards.
DopeTraveler is an independent retailer and not an authorised dealer for third-party electronics brands, so these products do not carry a manufacturer warranty through us. They are covered by our own faulty-goods policy instead — see our Refund & Returns Policy. If a product arrives faulty or does not work as described, we will make it right.
If you are unsure whether a product will work where you live, email support@dopetraveler.com before ordering and we will check the specifications for you.
Order tracking
You will receive a confirmation email as soon as your order is placed, and a second email with tracking information as soon as each package ships. If your order ships in more than one package, you will receive tracking for each one. You can also check the status of your order at any time on our Track Order page, using your order number and the email address you ordered with. Carrier tracking links are sent to you by email as each package ships.
If tracking has not updated for more than 7 business days, or your estimated delivery window has passed, contact us at support@dopetraveler.com and we will investigate with the carrier.
Customs, duties and import taxes
Orders delivered within the United States are not subject to customs charges.
For international orders, import duties, taxes or customs fees may be charged by your country’s authorities on arrival. These are set by your local government, are not included in the price you pay us, and are the responsibility of the recipient. We declare all shipments accurately and cannot mark orders as gifts or under-declare their value.
Shipping addresses
Please double-check your shipping address at checkout. Once an order enters production or dispatch we may not be able to change it. If a package is returned to us as undeliverable because of an incorrect or incomplete address, we will contact you to arrange reshipment; the reshipping cost may be charged to you.
We do not currently ship to PO boxes for all product types, and we cannot ship to freight forwarders.
Lost, delayed or damaged packages
If your package arrives damaged, or tracking shows it as delivered but you have not received it, contact us within 48 hours at support@dopetraveler.com with your order number and photos where applicable. We take responsibility for getting your order to you regardless of which partner produced or shipped it. See our Refund & Returns Policy for full details.
Questions
Email support@dopetraveler.com or use our Contact page. We reply to every message within 24–48 business hours, Monday to Friday.
DopeTraveler is operated by Dope Works LLC · 1209 Mountain Road Place NE, Suite N, Albuquerque, NM 87110, USA